Terms & Conditions


This is a legally binding document governing the provision of the SimplyMeet.me Online Solution from SimplyBook.me Ltd to You via our Website.

When you sign-up for an Account, You automatically accept the below provisions which constitute the SimplyMeet.me Terms and Conditions and You are legally bound by them. Read this document very carefully and together with our Website Terms and Conditions, SimplyMeet.me Privacy Policy and Data Processing Agreement.


1. The SimplyMeet.me Software Solution

1.1. The SimplyMeet.me Online Solution is an online meeting software solution, owned and operated by SimplyBook.me Ltd (the “Solution”), a company incorporated and existing under the laws of the Republic of Cyprus (may be referred to as “We” and/or “Us”).

1.2. The Solution is available via the domain simplymeet.me which is owned by Us and provided as per the SimplyBook.me Ltd’s Website Terms and Conditions (the “Website T&Cs”).

1.3. The Solution is designed and expected to be used by Users (may be referred to as “You”) as a platform which facilitates the online scheduling of meetings (the “Specific Purposes”), following a sign-up for a SimplyBook.me Account (the “Account”) and in accordance with the provisions herein.

1.4. You hereby understand and accept that, any links to domains and websites which are not covered by our Website T&Cs, do not apply to the provisions herein and for the Specific Purposes; but solely for your convenience and do not constitute any endorsement, guarantee, warranty, or recommendation and we do not have any control whatsoever over respective legal documents and/or security and/or privacy practices.

2. Other Services and Third-Party Service Providers

2.1. You hereby agree and understand that the SBPay.me Solution (“SBPay.me”) is available by default to You by SimplyBook.me Ltd, subject to the provisions herein.

2.2. The SBPay.me must be activated by You in order to be used, therewithin you can activate your preferred payment processors and it will store any payments from Your Clients via the activated and selected payment processors, as well as related sales details such as date, amount, service purchased, type of payment (recurring or not), client name, card type, portion of card number and other related details.

2.3. You may use SBPay.me for easy refunding of payments, and for obtaining information and statistics of your sales.

2.4. The processing of personal data for the purposes of using the SBPay.me is subject to the provisions of the SimplyMeet.me Privacy Policy.

2.5. You hereby understand and agree that, You may enable services and integrations in order to receive the Solution as per the Specific Purposes; which are not vetted, endorsed, or controlled by Us in any way or manner and therefore you use them at your own risk, subject to respective applicable provisions, limitations etc.

2.6. You hereby understand, agree and accept that for clause 2.5. above, it is Your responsibility to conclude necessary legal agreements for the use of their respective services and/or for the processing of personal data from their side.

3. Acceptable Use

3.1. The use of the Solution is strictly limited to the Specific Purposes and any other unrelated usage is strictly forbidden such as for:

3.1.1. sending spams and/or other emails or SMS (text messages) making direct or indirect reference to activities which may be illegal in some jurisdictions such as prescription or not drugs, including but not limited to cannabis, THC, Marijuana, TLC, CBD; and loan arrangements such as student loans, payday loan, get rich quick schemes and other; and/or otherwise infringe other peoples’ privacy in any way; and/or

3.1.2. undertaking or in any way promote illicit activities; and/or

3.1.3. misrepresenting Your true identity and/or impersonate any person or entity or otherwise misrepresent Your affiliation with a person or entity; and/or

3.1.4. usage in any manner that modifies, publicly displays, publicly performs, reproduces or distributes any of this services of We offer; and/or

3.1.5. any action which violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law applicable to You and/or Us; and/or

3.1.6. stalking, harassing and/or cause any kind or harm to another person; and/or

3.1.7. to use any data mining, robots, or similar data gathering or extraction methods in connection with SimplyMeet.me and/or Us in general; and/or

3.1.8. any attempt to gain unauthorized access to accounts, computer systems, or networks connected to the Website, whether through hacking, password mining, or any other means.

3.2. Except as otherwise expressly permitted herein, You may not, directly or indirectly, sell, assign, sublicense, lease, rent, distribute or otherwise transfer the SimplyMeet.me Software Solution or any license rights or obligations under the provisions herein, to any third party (person or legal entity), without the express written consent of SimplyBook.me Ltd.

3.3. You herey agree and understand that you have the full legal responsibility to comply with, follow and perform Your business operations when and/or via using the Solution for the Specific Purposes, with any applicable local and/or international law and regulation to You.

4. Payment Conditions

4.1 In consideration for the use of Solution and in line with the provisions herein, You hereby accept that the fees payable shall be in accordance with the Fee Schedule available on our Website, as may be amended from time and to our discretion and any applicable VAT or sales tax is payable by You in addition to payable fees.

4.2 You hereby agree and understand that all purchases made pursuant to the provision herein are final, and are not refunded.

5. Term and Termination

5.1 The provisions of this document shall be applicable from the date You sign-up for a SimplyMeet.me Account and shall remain in effect until terminated in accordance with the provisions herein.

5.2 We reserves the right to terminate, delete or suspend Your SimplyMeet.me Account, subject to our discretion and without any prior written notice, where:

I. we determine that You have breached any of the key provisions herein or as otherwise deemed necessary for the uninterrupted usage of the Solution; and/or

II. the SimplyMeet.me Account owner is not confirmed; and/or

III. the SimplyMeet.me Account is not active for more than 8 (eight) weeks - provided that no log in occurred from the owner of the SimplyMeet.me Account and/or no valid paid subscription is present; and/or

VI. we deem there is some unusual usage of the system causing high server load; and/or

V. it has been determined that the SimplyMeet.me Account has been created from a person proven to be under 18 (eighteen) years old or by someone impersonating another person.

5.3 You may terminate these T&Cs at any time and therefore delete Your SimplyMeet.me Account subject to any pending payments and/or other legal obligations.

5.4 Any termination of these T&Cs shall occur without prejudice to any other rights, remedies or liabilities applicable to Us and/or You, expressly or by implication intended to come into or continue in force on or after such termination.

6. Data Protection, Privacy and Security

6.1 You hereby acknowledge, understand and agree that the provisions of our SimplyMeet.me Privacy Policy and Data Processing Agreement (“DPA”) are automatically applicable to You as part of these T&Cs when you sign up for a SimplyMeet.me Account.

6.2 You hereby agree and acknowledge that We have security measures in place (see here), in line with an internal certified Information Security Management System (the “ISMS”) with the requirements of the ISO/IEC 27001:2013 Standard.

6.3 You can change your password at any time in the admin interface of the System.

6.4 It is Your responsibility to create a strong password and maintain the confidentiality of the password and access to Your SimplyMeet.me Account and undertake all responsibilities for actions which occur under Your SimplyMeet.me Account which must be in line with any applicable laws and/or regulations.

6.5 You must inform SimplyBook.me Ltd immediately if any unauthorised person has obtained or has attempted to obtain access to Your SimplyMeet.me Account or any data processed and accessed therein, disclosing at least the circumstances of the incident, confirm that relevant passwords has been changed and where this is a result of Your actions and misuse of the SimplyMeet.me Software Solution, You may be held accountable to the extent permitted.

6.6 We shall not be held in any way for any loss or damage arising from your failure to comply with the provisions of herein and taking reasonable steps to ensure security of information when using the SimplyMeet.me Software Solution.

7. Confidentiality and Intellectual Property

7.1 All Confidential Information on our Website and/or part of making the Solution available to You shall remain solely to the property of Us.

7.2 Any Confidential Information provided to You pursuant to the provisions herein shall be subject to provisions here, unless otherwise clearly stated herein and under no circumstances be used in any matter other than the subject matter.

7.3 You shall not copy, display, modify, create derivative works of, publish, sell, reproduce, distribute, commercially exploit nor in any form benefit or profit from the Confidential Information provided pursuant to provision of the SimplyMeet.me Software Solution, nor will You assist or facilitate any third party in actions or activities mentioned herein.

8. Haftungsbeschränkung

8.1 You hereby agree and understand that:

8.1.1. We do not warrant that the Solution will be free of non-material errors, and/or bugs, and/or interruptions of business and/or services;

8.1.2. pursuant to clause 8.1.1. above, We shall not be liable for any consequential, incidental or special damages, including but not limited to any loss in profits, use, business and/or service interruption, data or cost of obtaining substitute goods; arising out of or in connection with the provisions herein, or the use or inability to use Your SimplyMeet.me Account, even the possibility of such damages has been advised.

8.2 We shall have no liability whatsoever to remedy any breach of a warranty, undertaking and/or representation provided herein where the breach results from your misuse of SimplyMeet.me Software Solution and/or is in relation to Your obligations to the subject matter of the provisions herein.

8.3 Except for indemnification for infringement, in no event Our aggregate liability arising out of or in relation to the provisions herein, irrespective of cause, any theory of liability, whether based in contract or tort or otherwise, except as related to the indemnification provisions herein; shall exceed the amount payable by You subject to the provisions herein.

8.4 The foregoing limitation of liability shall apply notwithstanding any failure of essential purpose of any limited remedy stated herein and except as expressly and specifically provided herein, You assume sole responsibility for results obtained from the use the SimplyMeet.me Software Solution, including any and all conclusions drawn from such use; and any and all warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from the provisions of heein and pursuant to the subject matter.

9. Indemnification

9.1 You hereby agree that You will indemnify and hold SimplyBook.me Ltd and where deemed appropriate its officers, directors, agents, subsidiaries, joint ventures, and employees; harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of the provisions herein or your violation of any law or the rights of a third party, pursuant to the provisions herein.

9.2 Where there is a dispute between You and a third party for any reason relating to the use of the SimplyMeet.me Software Solution, We shall have no liability, responsibility or otherwise held accountable for any claim, demand (actual and consequential) of any kind and nature, known and unknown, arising out of or in any way connected with Your SimplyMeet.me Account.

10. General Provisions

10.1 The provisions of the General Terms & Conditions for Users’ Clients are applicable to the extent permitted and You have the responsibility to inform Your clients accordingly and sufficiently on relevant matters.

10.2 Neither You nor We shall be liable to each other by reason of failure or delay in the performance of our obligations herein, if the failure arises out of any circumstances beyond each reasonable control, including but not limited to acts of God, flood, various attacks by hackers that may interrupt the service, fire, natural disaster, war, pandemic, invasion, riot, civil unrest, embargos, national or regional emergency, strikes, power or telecommunication interruptions or shortages. Where either You or Us fails or delays to perform the set legal obligations, due to circumstances beyond their control must give a prompt written notice to the other Party, stating among other the length of time estimated for the occurrence to continue and either party may terminate this collaboration and delete the SimplyMeet.me Account affected, if such uncontrolled circumstances continue for longer than 30 days.

10.3 You have the capacity to enter into this legal relationship subject to the provisions herein, and have no legal commitments and/or obligations which may likely conflict or otherwise interfere with or impede the duties and responsibilities herein.

10.4 The provisions herein, together with other documents incorporated by reference, constitute the sole, entire and final agreement between You and Us, with respect to the subject matter herein and supersedes all prior and contemporaneous understandings, representations, agreements and warranties, whether written, oral or implied between You and SimplyBook.me Ltd.

10.5 Nothing in the provisions herein shall be construed as creating any agency, partnership or any other form of joint enterprise, employment or fiduciary relationship between You and SimplyBook.me Ltd and neither shall have the authority to bind You or Us in any such manner other than the provision of the SimplyMeet.me Software Solution solely for the Specific Purposes.

10.6 Any dispute claim, dispute or controversy arising under, out of or in connection with the provisions herein, between You and Us shall be resolved via an alternative dispute resolution, starting with mediation and including if necessary a final and binding arbitration. Where the dispute is not resolved and You and Us, the next step will be arbitration for which an arbitrator must be mutually agreed within 15 days while they use reasonable endeavours in good faith to resolve the dispute.

10.7 For the purposes of the provisions herein, the below contact details about SimplyBook.me Ltd shall be applicable for notification purposes:

Email Address:

support@simplybook.me (general queries)

legal@simplybook.me (legal queries)

accounting@simplybook.me (queries about invoices)

securityofficer@simplybook.me (queries about security of information)

dpo@simplybook.me (queries about privacy and personal data)

Postal Address:

21 Karaiskaki Street, Oasis Center, Office: 23, 3032 Limassol, Cyprus

10.8 The provisions herein may be amended at any time by SimplyBook.me Ltd in order to reflect any changes to the applicable laws and regulations and/or our business operations and we will notify you for any major changes prior to the date these will take effect.

10.9 The provisions herein will be governed by and constructed in accordance with the laws and regulations of the Republic of Cyprus and any disputes relating to provisions herein shall be subject to the non-exclusive jurisdiction of the courts of the Republic of Cyprus.

Last update: 23/11/2021

Effective date: 23/11/2021

Version: 2.0.

Previous version: here.

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