本文書は、あなた（「ユーザー」）にSimplyMeet.meソフトウェアソリューションを提供する際のSimplyBook.me Ltdのプライバシー実践を紹介しています。当社がこれを実践する方法を理解するために、本文書を慎重にお読みください。常に適切なサービスをユーザーに提供する目的で、ユーザーの個人情報収集、使用、および時折共有する方法、これに対してユーザーができることを説明しています。
SimplyMeet.me に登録してアカウントを維持すると、以下の条項に同意し、ウェブサイト利用規約、SimplyMeet.me 利用規約 および データ処理規約からなるSimplyMeet.me ソフトウェア ソリューションの規約(まとめて「法的文書 」)に同意したこととなります。
Have any questions?
お問い合わせ先：
データ保護責任者
英国担当者
現地個人情報保護とプライバシーの問題に
当社は、GDPR原理を尊重します：個人情報処理に伴う当社のすべての事業運営における、合法性、公平性、透明性、目的制限、データ最小化、正確さ、保管期限、完全性と機密性（セキュリティ）、および責任。
本文書は、当社の事業運営全体で当社が一般データ保護規則（EU） 2016/679（「GDPR」）とその他国内外の適用法令と規約に遵守する方法を説明しています。私たちのコンプライアンスのために、当社は適切な対策を講じ、GDPRの遵守と個人情報処理の責任を実証する記録を保持します。
特に下で定義されている場合を除き、法的文書（上をご覧ください）に含まれるすべての定義は本文書に適用されることにご注意ください。
当社SimplyBook.me Ltdは、ミーティングのオンラインスケジューリングを促進するSimplyMeet.meソフトウェアソリューション（「ソフトウェア」）の法的かつ実質的保有者です。本文書とすべてのプライバシーおよび個人情報保護の目的のための、当社の情報と連絡先詳細は以下の通りです。
当社の運営に関連する国内データ保護機関は、個人情報保護のキプロスコミッショナーです（こちらからウェブサイトをご確認ください）。
会社名:
SIMPLYBOOK.ME LTD連絡先メールアドレス:
support@simplybook.me & legal@simplybook.me登記住所:
Nafpliou 28, Medical Court, Floor 4, Flat/Office 401, 3025, Limassol, Cyprus.データ保護責任者:
dpo@simplybook.me登記番号:
HE387490We collect and process the personal data outlined below for the specific purposes and defined legal bases explained in this section.
Data collected: name, contact email address, profile photo, bio, and other optional details you add to your profile.
Purpose: To operate our website, provide the SimplyMeet.me Software Solution to you, ensure the security of our operations, maintain our databases, and communicate with you.
Legal Basis: The processing of essential data, such as your name and email address, is based on Contractual Necessity to provide you with our SimplyMeet.me Software Solution. The processing of any optional data you add to your profile, such as a photo or bio, is based on our Legitimate Interest to provide a richer user experience.
Important Note: Please note that we need to keep track of your preferences when selecting specific settings. When you integrate an online calendar to the Account, we do not have access to the personal data included in your calendar events (i.e., names, emails, location) but only check your availability status for scheduling purposes.
For this data, you are the Data Controller. You are responsible for having a lawful basis to collect and process your clients' personal data. We act as a Data Processor on your behalf and only process this data according to your instructions to provide the SimplyMeet.me service to you.
Source: Your clients, who provide this data when scheduling a meeting with you.
Purposes: To operate the system so your clients can effectively book appointments with you.
Legal Basis: Our legal basis for processing this data as a Data Processor is our Contractual Obligation to you, the User, to provide the booking services as agreed.
Data collected: IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your use.
Source: Analytical tracking systems, such as Google Analytics.
Purposes: To understand how our service is used, to improve our website and software, and to offer usage suggestions that might suit your needs.
Legal Basis: We process this data based on our Legitimate Interest to monitor and improve our website, system, and services. You have the right to object to this processing.
Data collected: Name, contact email address, and any other details you include in the communication.
Source: You are the source of this information.
Purposes: To check and respond to your query and to improve our system and services where required.
Legal Basis: We process this data based on our Legitimate Interest to respond to your queries and ensure the proper operation of our services.
Data collected: Your name, surname, contact details, and transaction details.
Source: You are the source of this information.
Purposes: To supply our SimplyMeet.me Software Solution efficiently and to keep proper records of transactions.
Legal Basis: Processing is necessary for Compliance with a Legal Obligation, specifically for proper accounting and financial record-keeping.
Your personal data is stored on Google Cloud servers located in Germany (EU). Check out how we always prioritise the importance of information security, here.
We will keep your data as long as necessary to provide you the SimplyMeet.me Software Solution and make sure you can use your SimplyMeet.me Account for the duration that your SimplyMeet.me account is active.
Upon account cancellation, your data will be permanently deleted after a max 90-day backup retention period.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, such as accounting laws.
Personal data processed for transactional purposes will be kept in our records for 7 years for financial reporting and VAT purposes.
We rely on the concepts of “privacy by design” and “privacy by default” and follow the data protection principles effectively and safeguard individual rights. Where required, our team will perform a Data Protection Impact Assessment (“DPIA”) for identifying and minimising the data processing risks of a project.
こちらから当社のセキュリティ対策に関する詳細を確認しましょう。
In order to operate effectively as a company and also provide flawless services, products and features, we must share some of your personal data.
当社はSimplyMeet.meソフトウェアソリューションを提供し、以下のサブプロセッサーを使ってSimplyMeet.meアカウントを確実に管理する目的で、ユーザーの個人情報を共有します。共有は、述べられている特定の目的に必要な範囲で、必要な期間のみに制限されています。
The sharing is limited to the extent required for the specific purposes and for the period required in order to ensure our business operations. Therefore, our services to you will not be jeopardised and your rights are not infringed.
We also perform at least an annual review of all our suppliers with whom we share personal data.
(a) Sharing for provision of our other services:
SPBay Solution is offered to Users subject to our Terms & Conditions and compliments our “ Accept Payments” Custom Feature.
どちらのバージョンでもSBPayを提供するために、当社は以下の情報を収集・保存します：すべての処理する取引データ、時間、クライアント名、金額、購入されたアイテム、繰り返しがあるかどうか、IPアドレス、取引に関連する決済プロセッサー。
Note that we do not store full credit card information and hence avoid identification of the card owner. We also engage PCI-DSS certified Payment Service Providers or equivalent and to the extent possible.
データ保存：Google Cloudのドイツ（EU）
(b) Team.blue グループの一部として共有:
SimplyBook.me is part of team.blue Group and we may share personal data of our users with other entities within the Group, subject to provisions of our internal Global Data Sharing Framework.
Team.blue グループは複数のブランドと子会社で構成されており、内部でデータを共有することで調整とリソースの割り当てを改善できます。これにより、商品、キャンペーン、顧客サービスの改善に関してより効率的なコラボレーションが可能になります。個人データは、マーケティング統計、内部管理、およびレポート作成の目的で、team.blue グループ会社間で共有される場合がありますが、その場合は、意図された用途に必要な量に限り、不正なアクセスや開示を防ぐための適切な保護措置が講じられます。
(c) Sharing with sub-processors:
We have appointed sub-processors with which we will share your personal data such as:
- 当社のサービス提供を支援する、指定されたサービスプロバイダー、ビジネスパートナー、およびサードパーティベンダー
- legal authorities, regulatory bodies, and other third parties when required by law.
All data processing activities with parties located within the EU and EEA are governed by the provisions of the GDPR and respective Data Processing Agreements.
When we transfer your personal data to a country not located in the EU or EEA:
- we will check and ensure that specific legal mechanisms and safeguards are in place: and such us “adequate decision” for that jurisdiction, concluded “Standard Contractual Clauses” (“SCC”) or other;
- we follow the recent developments in the law and do not rely on the Privacy Shield;
- for our business operations which involve the transfer of personal data from the European Union (“EU”) and/or the European Economic Area (“EEA”) to the United Kingdom, we rely on the decision of the European Commission dated on the 28th day of June, 2021 (see more info here).
Find a list of sub-processors as part of our online DPA here. Where there is a change to this list, you will be notified via your SimplyBook.me account and you can submit any objection to the change within 15 days by sending an email to legal@simplybook.me.
When you first visit simplymeet.me, you will be asked to provide your consent for the use of non-essential cookies. You can manage your preferences at any time. A link to this policy will be provided in our cookie banner.
General Statements:
(a) SimplyBook.me Ltd は、セキュリティと不正行為の検出を目的として、Cookie およびその他の同様の追跡技術を利用した自動制御システムを実装し、IP に関連付けられたサイト上のユーザーの特定の行動を追跡および分析しています。サイトの閲覧に関連するアドレスおよびその他の個人データ。このような処理の結果、訪問者がサイト上で不正行為を行おうとした場合、たとえば、権利を持たずに同じプロモーションから数回利益を得るために、SimplyBook.me Ltd はサイトを除外する権利を留保します。そのような人物を昇進から除外するか、自身を保護するためにその他の適切な措置を講じる必要があります。
(b) SimplyBok.me Ltd のオンライン広告キャンペーンのパフォーマンスと、SimplyBok.me Ltd が提供するサービスのパフォーマンスを向上させるために、その品質と有効性、及びSimplyBook.me Ltd.が提供するサービスを検証および測定することを目的とした、Cookie および同様のテクノロジーの使用による追跡による分析活動。
(c) SimplyBook.me Ltd は、不正行為を検出し、広告キャンペーンやサービスの効果を測定するため、機能的および統計的な目的で Cookie を使用します。
(d) You can always change cookies settings from your browser and delete cookies completely but when you delete/disable cookies, you may find it hard to use our website efficiently and while cookies do not typically contain any information that personally identifies a user, personal information that we store about you may be linked to the information stored in and obtained from cookies.
What types of cookies do we use, for what purposes and which third parties are involved?
(a) Strictly Necessary cookies: PHPSESSID
These cookies are session and essential and are a general purpose identifier used to maintain user session variables and it can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
(b) Performance: Advertising & Analytics cookies uses as per below:
| クッキー | 目的 | 終了期間 | 当事者 |
|---|---|---|---|
| _pk_id.34.f9d8 | It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | 1年 | Piwik |
| _pk_ses.34.f9d8 | To help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | 30 minutes | Piwik |
| _ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. | 1 year 1 month | Google Universal Analytics |
| _gid | The purpose of these cookies is to store and update a unique value for each page visited and is used to count and track pageviews. | 1 day | Google Analytics |
| _gat_UA-70295730-5 | This is a pattern type cookie where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | 58 seconds | Google Analytics, |
| _gcl_au | The purpose is for experimenting with advertisement efficiency across websites using their services | 3ヶ月 | Google AdSense |
| __cflb | To distinguish between human users and automated bots | 30 minutes | hcaptcha |
By the way, you can check our complete Cookies Policy for our Website here.
We may send you marketing communications under the specific circumstances and legal bases outlined below.
Consent-Based Marketing: Where you have provided your explicit consent, such as by checking a marketing communication box during the sign-up process, we may send you marketing and promotional communications.
This may include contact via email, SMS, or instant messaging.
You have the right to withdraw your consent at any time by clicking the "unsubscribe" link available in every communication.
Marketing to Existing Customers (Legitimate Interest): For our existing customers, we may send marketing communications about our products or services that are similar to those you have previously purchased.
We process your data for this purpose based on our Legitimate Interest, in compliance with the "soft opt-in" exemption. You can object to this and opt-out at any time by clicking the "unsubscribe" link.
Data Usage for Marketing: Your personal data used for marketing purposes is stored in our internal database and will not be shared with third parties for their own marketing purposes.
We may use service providers to assist in our business operations, and any data sharing is safeguarded by data protection and privacy provisions.
We use a self-hosted version of marketing automation tools for user communication related to system usage to avoid external access to your data.
GDPRにより、あなたは「データ対象」で、SimplyMeet.meアカウントを介して、または当社のdpo@simplybook.meに連絡することで、いつでも自由に行使できる以下の権利を有しています。
アクセス権;
修正権;
削除権;
処理制限権;
処理への抗議権;
データ携帯権;
監督機関に苦情を申し立てる権利
承諾取消権。
For users that do not fall under GDPR, find more info here.
We may update this document from time to time. We will notify you of any material changes by sending an email or by posting a prominent notice within your SimplyMeet.me account before the change becomes effective.
Last update: 30/09/2025
Effective date: 30/09/2025
Version: 3.0
Previous version: here.
