本文件內容說明 SimplyBook.me Ltd（"我們"、"我們的" 或其他）在向您（"用戶"）提供 SimplyMeet.me 軟體解決方案時的隱私政策。為了幫助您了解我們如何實施，還請您仔細閱讀本文件。我們將解釋關於如何蒐集、使用、共享（視情況）您的個人數據以及您可以採取哪些措施。自始至終，我們旨在為您提供最佳的服務。備註：當您閱讀此文件時，建議將網站語系切換成 英文 顯示，以獲得更完整的資訊，任何資訊的差異皆以英文版本為主。
當您註冊並使用一個 SimplyMeet.me 帳戶時，您接受以下使用 SimplyMeet.me 時所需要之條款（如下），並接受 我們網站的服務約定及條款 (T&C)、SimplyMeet.me 服務約定及條款 (T&C) 以及針對 SimplyMeet.me 的 數據處理協議（統稱為 "法律文件" ）。
Have any questions?
請您寄送相關資訊至：
資安官
UK 代表
有關任何當地個人資料保護及隱私問題，請聯繫
我們尊重 GDPR 的原則：合法性、公平性和透明度、目的限制、數據最小化、準確性、儲存限制、完整性和機密性（安全性）以及問責制；在所有涉及我們處理個人數據的營運業務中。
本文件解釋了我們如何在所有營運業務範圍中，遵守通用數據保護條例 (EU) 2016/679（GDPR）以及其他國家和國際適用的法律規範。為了我們的和規性，我們已實施適當的措施並保留記錄，以證明遵守 GDPR 規範及處理與您有關之個人數據的責任。
請注意，除非以下內容另有定義，否則法律文件（見上文）中包含的所有定義均適用於本文件。。而為了您的方便，我們將英文版的 Privacy Policy 隱私權規範及條款（統稱為 SimplyMeet.me Ltd 條款）翻譯成多種語系。在任何非英文語系的版本中，若有任何翻譯不一致的地方，應以英文版本的內容為主，建議您查閱 SimplyMeet.me 英文版條款。
我們是 SimplyBook.me Ltd，是 SimplyMeet.me 預約軟體解決方案的合法及實際擁有者，該解決方案是協助會議安排（該"軟體"）的平台。出於本文件以及所有隱私和個人數據保護的目的，我們的資訊及聯絡方式如下：
與我們業務相關的國家數據保護機構，是賽普勒斯的個人數據保護專員，歡迎點擊 此處 查看他們的網站資訊。
公司名稱:
SIMPLYBOOK.ME LTD聯絡信箱:
support@simplybook.me & legal@simplybook.me註冊地址:
Nafpliou 28, Medical Court, Floor 4, Flat/Office 401, 3025, Limassol, Cyprus.資安官:
dpo@simplybook.me公司註冊編號:
HE387490We collect and process the personal data outlined below for the specific purposes and defined legal bases explained in this section.
Data collected: name, contact email address, profile photo, bio, and other optional details you add to your profile.
Purpose: To operate our website, provide the SimplyMeet.me Software Solution to you, ensure the security of our operations, maintain our databases, and communicate with you.
Legal Basis: The processing of essential data, such as your name and email address, is based on Contractual Necessity to provide you with our SimplyMeet.me Software Solution. The processing of any optional data you add to your profile, such as a photo or bio, is based on our Legitimate Interest to provide a richer user experience.
Important Note: Please note that we need to keep track of your preferences when selecting specific settings. When you integrate an online calendar to the Account, we do not have access to the personal data included in your calendar events (i.e., names, emails, location) but only check your availability status for scheduling purposes.
For this data, you are the Data Controller. You are responsible for having a lawful basis to collect and process your clients' personal data. We act as a Data Processor on your behalf and only process this data according to your instructions to provide the SimplyMeet.me service to you.
Source: Your clients, who provide this data when scheduling a meeting with you.
Purposes: To operate the system so your clients can effectively book appointments with you.
Legal Basis: Our legal basis for processing this data as a Data Processor is our Contractual Obligation to you, the User, to provide the booking services as agreed.
Data collected: IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your use.
Source: Analytical tracking systems, such as Google Analytics.
Purposes: To understand how our service is used, to improve our website and software, and to offer usage suggestions that might suit your needs.
Legal Basis: We process this data based on our Legitimate Interest to monitor and improve our website, system, and services. You have the right to object to this processing.
Data collected: Name, contact email address, and any other details you include in the communication.
Source: You are the source of this information.
Purposes: To check and respond to your query and to improve our system and services where required.
Legal Basis: We process this data based on our Legitimate Interest to respond to your queries and ensure the proper operation of our services.
Data collected: Your name, surname, contact details, and transaction details.
Source: You are the source of this information.
Purposes: To supply our SimplyMeet.me Software Solution efficiently and to keep proper records of transactions.
Legal Basis: Processing is necessary for Compliance with a Legal Obligation, specifically for proper accounting and financial record-keeping.
Your personal data is stored on Google Cloud servers located in Germany (EU). Check out how we always prioritise the importance of information security, here.
We will keep your data as long as necessary to provide you the SimplyMeet.me Software Solution and make sure you can use your SimplyMeet.me Account for the duration that your SimplyMeet.me account is active.
Upon account cancellation, your data will be permanently deleted after a max 90-day backup retention period.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, such as accounting laws.
Personal data processed for transactional purposes will be kept in our records for 7 years for financial reporting and VAT purposes.
We rely on the concepts of “privacy by design” and “privacy by default” and follow the data protection principles effectively and safeguard individual rights. Where required, our team will perform a Data Protection Impact Assessment (“DPIA”) for identifying and minimising the data processing risks of a project.
點擊 此處 查看更多有關我們提供之安全措施的資訊。
In order to operate effectively as a company and also provide flawless services, products and features, we must share some of your personal data.
我們共享您的個人數據是為了提供 SimplyMeet.me 預約解決方案，並確保您可以使用以下輔助處理功能來操作使用您的 SimplyMeet.me 帳號。共享僅限於上述特定的目的所需的範圍和期限。
The sharing is limited to the extent required for the specific purposes and for the period required in order to ensure our business operations. Therefore, our services to you will not be jeopardised and your rights are not infringed.
We also perform at least an annual review of all our suppliers with whom we share personal data.
(a) Sharing for provision of our other services:
SPBay Solution is offered to Users subject to our Terms & Conditions and compliments our “ Accept Payments” Custom Feature.
為了提供任一版本的 SBPay 金流整合服務，我們將蒐集和儲存：所有處理的交易數據、時間、您的客戶姓名、付款金額、購買的內容（是否為重複性購買）、IP 位址與交易有關的金流平台等。
Note that we do not store full credit card information and hence avoid identification of the card owner. We also engage PCI-DSS certified Payment Service Providers or equivalent and to the extent possible.
數據儲存於：德國（歐盟）的 Google Cloud 中。
(b) 作為 team.blue 集團的一員共享：
SimplyBook.me is part of team.blue Group and we may share personal data of our users with other entities within the Group, subject to provisions of our internal Global Data Sharing Framework.
team.blue 集團由多個品牌和子公司組成，通過內部數據共享可以改善協調和資源分配。這使得在產品、活動和客戶服務改進方面的合作更加高效。個人數據可能會在 team.blue 集團公司之間共享，用於市場統計、內部管理和報告目的，但僅限於為了預期用途所需的數量，並採取適當的保護措施以防止未經授權的訪問或披露。
(c) Sharing with sub-processors:
We have appointed sub-processors with which we will share your personal data such as:
- 協助我們提供服務的指定服務供應商、業務合作夥伴和第三方供應商
- legal authorities, regulatory bodies, and other third parties when required by law.
All data processing activities with parties located within the EU and EEA are governed by the provisions of the GDPR and respective Data Processing Agreements.
When we transfer your personal data to a country not located in the EU or EEA:
- we will check and ensure that specific legal mechanisms and safeguards are in place: and such us “adequate decision” for that jurisdiction, concluded “Standard Contractual Clauses” (“SCC”) or other;
- we follow the recent developments in the law and do not rely on the Privacy Shield;
- for our business operations which involve the transfer of personal data from the European Union (“EU”) and/or the European Economic Area (“EEA”) to the United Kingdom, we rely on the decision of the European Commission dated on the 28th day of June, 2021 (see more info here).
Find a list of sub-processors as part of our online DPA here. Where there is a change to this list, you will be notified via your SimplyBook.me account and you can submit any objection to the change within 15 days by sending an email to legal@simplybook.me.
When you first visit simplymeet.me, you will be asked to provide your consent for the use of non-essential cookies. You can manage your preferences at any time. A link to this policy will be provided in our cookie banner.
General Statements:
(a) 出於安全和檢測欺詐行為的目的，SimplyBook.me Ltd 已實施自動控制系統，利用 cookies 及其他類似的追蹤技術來追蹤和分析用戶在網站上的某些行為，這些行為與其 IP 位置和其他與網站瀏覽相關的個人數據相關。此類處理的結果是，如果訪客試圖在網站上進行欺詐行為，例如試圖多次利用同一促銷活動而無權這樣做，SimplyBook.me Ltd 保留將該人排除在促銷活動之外或採取任何其他適當措施以保護自身的權利。
(b) 使用 cookies 和類似技術來追蹤分析，幫助我們檢查和評估 SimplyBook.me Ltd 線上廣告的效果和質量，從而提升廣告表現和 SimplyBook.me Ltd 提供的服務。
(c) SimplyBook.me Ltd 使用 cookies 以實現功能性和統計目的，檢測欺詐行為，以及衡量廣告活動和服務的效果。
(d) You can always change cookies settings from your browser and delete cookies completely but when you delete/disable cookies, you may find it hard to use our website efficiently and while cookies do not typically contain any information that personally identifies a user, personal information that we store about you may be linked to the information stored in and obtained from cookies.
What types of cookies do we use, for what purposes and which third parties are involved?
(a) Strictly Necessary cookies: PHPSESSID
These cookies are session and essential and are a general purpose identifier used to maintain user session variables and it can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
(b) Performance: Advertising & Analytics cookies uses as per below:
| Cookie | 目的 | 有效期間 | 夥伴 |
|---|---|---|---|
| _pk_id.34.f9d8 | It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | 1 年 | Piwik |
| _pk_ses.34.f9d8 | To help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie. | 30 minutes | Piwik |
| _ga | This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports. | 1 year 1 month | Google Universal Analytics |
| _gid | The purpose of these cookies is to store and update a unique value for each page visited and is used to count and track pageviews. | 1 天 | Google Analytics |
| _gat_UA-70295730-5 | This is a pattern type cookie where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. | 58 seconds | Google Analytics, |
| _gcl_au | The purpose is for experimenting with advertisement efficiency across websites using their services | 3 個月 | Google AdSense |
| __cflb | To distinguish between human users and automated bots | 30 minutes | hcaptcha |
By the way, you can check our complete Cookies Policy for our Website here.
We may send you marketing communications under the specific circumstances and legal bases outlined below.
Consent-Based Marketing: Where you have provided your explicit consent, such as by checking a marketing communication box during the sign-up process, we may send you marketing and promotional communications.
This may include contact via email, SMS, or instant messaging.
You have the right to withdraw your consent at any time by clicking the "unsubscribe" link available in every communication.
Marketing to Existing Customers (Legitimate Interest): For our existing customers, we may send marketing communications about our products or services that are similar to those you have previously purchased.
We process your data for this purpose based on our Legitimate Interest, in compliance with the "soft opt-in" exemption. You can object to this and opt-out at any time by clicking the "unsubscribe" link.
Data Usage for Marketing: Your personal data used for marketing purposes is stored in our internal database and will not be shared with third parties for their own marketing purposes.
We may use service providers to assist in our business operations, and any data sharing is safeguarded by data protection and privacy provisions.
We use a self-hosted version of marketing automation tools for user communication related to system usage to avoid external access to your data.
根據 GDPR 規範，您是「資料當事人」並擁有以下權利，您可以隨時透過 SimplyMeet.me 帳戶或來信至 dpo@simplybook.me 與我們聯繫
存取的權利
修正的權利
刪除的權利
限制資料處理的權利
反對資料處理的權利
資料調閱的權利
向監管機構投訴的權利；
撤回同意的權利。
For users that do not fall under GDPR, find more info here.
We may update this document from time to time. We will notify you of any material changes by sending an email or by posting a prominent notice within your SimplyMeet.me account before the change becomes effective.
Last update: 30/09/2025
Effective date: 30/09/2025
Version: 3.0
Previous version: here.
