Terms of Service

The following terms and conditions ("Terms") govern all use of the SimplyMeet.me website and all content, services, and products available at or through the website. Our Services are offered subject to your acceptance without modification of all of the terms and conditions contained herein and all other operating rules, policies (including, without limitation, SimplyMeet.me's Privacy Policy) and procedures that may be published from time to time by SimplyMeet.me (collectively, the "Agreement"). You agree that we may automatically upgrade our Services, and these Terms will apply to any upgrades.

We refer to SimplyMeet.me collectively as “SimplyMeet”, “SimplyMeet.me” or “we” throughout this agreement.

Please read this Agreement carefully before accessing or using our Services. By accessing or using any part of our Services, you agree to become bound by the Terms of this Agreement. If you do not agree to all the Terms of this Agreement, then you may not access or use any of our Services.

1. General use

SimplyMeet.me’s platform facilitates online scheduling of meetings. You may access and use the Platform in accordance with these Terms. Please note that these Terms govern your use of the Platform, including, but not limited to, the process through which your users schedule appointments with you.

Our Services are not directed to children. Access to and use of our Services is only for those over the age of 13 (or 16 in the European Union). If you are younger than this, you may not register for or use our Services. Any person who registers as a user or provides their personal information to our Services represents that they are 13 years of age or older (16 years or older in the European Union).

2. Unauthorized activities

To be clear, we authorize your use of this Website only for Permitted Purposes. Any other use of this Website beyond the Permitted Purposes is prohibited and, therefore, constitutes unauthorized use of this Website. This is because as between you and us, all rights in this Website remain our property.

Unauthorized use of this Website may result in violation of various Cypriot and international copyright laws. Because we prefer keeping this relationship drama-free, we want to give you examples of things to avoid. So, unless you have written permission from us stating otherwise, you are not authorized to use this Website in any of the following ways (these are examples only and the list below is not a complete list of everything that you are not permitted to do):

In a manner that modifies, publicly displays, publicly performs, reproduces or distributes any of this Website;

In a manner that violates any local, state, national, foreign, or international statute, regulation, rule, order, treaty, or other law;

To stalk, harass, or harm another individual;

To impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;

To interfere with or disrupt this Website or servers or networks connected to this Website;

To use any data mining, robots, or similar data gathering or extraction methods in connection with this Website; or

Attempt to gain unauthorized access to any portion of this Website or any other accounts, computer systems, or networks connected to this Website, whether through hacking, password mining, or any other means.

3. Accounts

To use the Platform, you need to set up a SimplyMeet account.me. You may establish either a free account (“Free Account”) or a paid account (“Pro Account”). You are authorized by SimplyMeet.me to set up one Free Account only. Same company may not set up multiple free account for it's staff. SimplyMeet.me reserves the right to terminate any additional Free Accounts set up by you and any Free Accounts that have been inactive over 6 months.

When you create an account, we collect registration-related information such as first name, last name and e-mail. Once you submit the required registration information, we alone will determine whether or not to approve your proposed account. If approved, you will be sent an e-mail detailing how to complete your registration. For so long as you use the account, you agree to provide true, accurate, current, and complete information which can be accomplished by logging into your account and making relevant changes directly. You are responsible for complying with these Terms when you access this Website, whether directly or through any account that you may setup through or on this Website. Because it is your account, it is your job to obtain and maintain all equipment and services needed for access to and use of this Website as well as paying related charges. It is also your responsibility to maintain the confidentiality of your password(s), including any password of a third-party site that we may allow you to use to access this Website. Should you believe your password or security for this website has been breached in any way, you should inform your clients according to privacy regulation, and change your password. We always recommend the usage of 2FA for stronger authentication to minimize the risk of unauthorized access.

SimplyMeet.me or our billing processors collect your billing information when you upgrade to a Pro Account. All of this registration information is protected in accordance with our Privacy Policy.

4. Subscription period and subscription fees

You agree to pay all applicable fees related to your use of this Website and the Platform which are described fully on our pricing page. By providing a payment method, you expressly authorize us to charge the applicable fees on said payment method as well as taxes and other charges incurred thereto at regular intervals, all of which depend on your particular membership and utilized services.

The subscription period for Pro Account can be on a month-to-month or a yearly basis. This is described more fully on our pricing page.

Pro Account is subject to fees based upon the account type you've selected. For renewals, SimplyMeet.me will automatically charge your credit card the amount of the then-current fee for your type of account, plus applicable taxes. All payments are non-refundable. To the extent that payment mechanisms are provided through third parties, you agree that SimplyMeet.me will have no liability to you arising out of the acts or omissions of such third parties.

4. Payment.

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

If your payment fails or Pro Account is otherwise not paid for on time, we may immediately cancel or revoke your access to the Pro Account. If you contact your bank or credit card company to decline or reverse the charge of fees for Pro Account, we may revoke your access to our Services in full.

4. Fee Changes.

We may change our fees at any time. When applicable, we may give you advance notice of the fee changes. If you don't agree with the fee changes, you can cancel your Paid Service.


5. Renewal/cancellation/refunds

Pro Accounts will automatically renew for the same Subscription Period unless you cancel the account by the end of the then-current Subscription Period. You can cancel your account at any time by contacting customer service at support@simplybook.me. Cancellation will be effective immediately. Please note that after you cancel your account, you will not be able to use or access the Platform and you will not be entitled to a refund of any fees that you've paid.

While you may cancel a Pro Account at any time, refunds are issued in our sole discretion.

6. Third party services

You may enable services, integrations (like Zapier integration)(“Third Party Services”) on your site.

If you use any Third Party Services, you understand that:

Third Party Services are not vetted, endorsed, or controlled by SimplyMeet.me.

Any use of a Third Party Service is at your own risk, and we shall not be responsible or liable to anyone for Third Party Services.

Your use is solely between you and the respective third party (“Third Party”) and will be governed by the Third Party’s terms and policies. It is your responsibility to review the Third Party’s terms and policies before using a Third Party Service.

Some Third Party Services may request or require access to your data. If you grant access, your data will handled in accordance with the Third Party’s privacy policy and practices. We do not have control over how a Third Party Service may use your data. You should carefully review Third Party Services’ data collection, retention, and use policies and practices before enabling Third Party Services.

Third Party Services may not work appropriately, and we may not be able to provide support for issues caused by any Third Party Services.

If you have questions or concerns about how a Third Party Service operates, or need support, please contact the Third Party directly.

In rare cases, we may at our discretion, suspend, disable, or remove Third Party Services from your account or website.

7. Links

Our Website may contain links to third party websites. These links are provided solely as a convenience to you. By linking to these websites, we do not create or have an affiliation with, or sponsor such third party websites. The inclusion of links within our Website does not constitute any endorsement, guarantee, warranty, or recommendation of such third party websites. SimplyMeet.me has no control over the legal documents and privacy practices of third party websites; as such, you access any such third party websites at your own risk.

8. Intellectual property

This Agreement does not transfer from SimplyMeet.me to you any SimplyMeet.me or third party intellectual property, and all right, title, and interest in and to such property will remain (as between the parties) solely with SimplyMeet.me. SimplyMeet, SimplyMeet.me, the SimplyMeet logo, and all other trademarks, service marks, graphics and logos used in connection with SimplyMeet.me or our Services, are trademarks of SimplyMeet.me or SimplyMeet.me's licensors. Other trademarks, service marks, graphics and logos used in connection with our Services may be the trademarks of other third parties. Your use of our Services grants you no right or license to reproduce or otherwise use any SimplyMeet.me or third-party trademarks.

9. Electronic communications

By using the Website, you consent to receiving electronic communications such as in the form of email or SMS from us. These electronic communications may include notices about applicable fees and charges, transactional information and other information concerning or related to this Website. These electronic communications are part of your relationship with us. You agree that any notices, agreements, disclosures or other communications that we send you electronically will satisfy any legal communication requirements, including that such communications be in writing.

10. Marketing

As a paid User, during which time the SimplyMeet.me account has not been deleted, you give SimplyMeet.me a perpetual world-wide license to use your company's name and/or logos. These assets and logos will be used on your own booking site that you get with us, and may be displayed on SimplyMeet.me home page. The User has the right to revoke the license to use logo at any time on the SimplyMeet.me website in its sole discretion and from own booking site by deleting the uploaded asstes or by deleting the account.

11. Legal compliance

You agree to comply with all applicable domestic and international laws, statutes, ordinances, and regulations regarding your use of our Website. SimplyMeet.me reserves the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate, including but not limited to canceling your Member account, reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to your profile, e-mail addresses, usage history, posted materials, IP addresses and traffic information, as allowed under our Privacy Policy.

12. Governing law

These terms and conditions are governed by and construed in accordance with the laws of Cyprus and you irrevocably submit to the exclusive jurisdiction of the courts in that country.

13. Dispute resolution and arbitration

This provision facilitates the prompt and efficient resolution of any dispute (with the exception of the enforceability of the Class Action Waiver clause below) that may arise between you and us. Effectively, then, “dispute” is given the broadest meaning enforceable by law and includes any claims against other parties relating to services or products provided or billed to you (such as our licensors, suppliers, dealers or third-party vendors) whenever you also assert claims against us in the same proceeding.

This provision provides that all disputes between you and us will be resolved by binding arbitration because acceptance of these Terms constitutes a waiver of your right to litigation claims and all opportunity to be heard by a judge or jury. We prefer this because we believe arbitration is far more adequate than litigation. To be clear, there is no judge or jury in arbitration, and court review of an arbitration award is limited. The arbitrator must follow this agreement and can award the same damages and relief as a court (including attorney’s fees). You may, however, opt-out of this provision which means you would have a right or opportunity to bring claims in a court, before a judge or jury, and/or to participate in or be represented in a case filed in court by others (including, but not limited to, class actions).


14. Contact information

If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach us at support@simplybook.me

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