We collect and process the personal data outlined below for the specific purposes and defined legal bases explained in this section.
1.ACCOUNT DATA: The personal data you provide when registering for, and using, your SimplyMeet.me Account.
Data collected: name, contact email address, profile photo, bio, and other optional details you add to your profile.
Purpose: To operate our website, provide the SimplyMeet.me Software Solution to you, ensure the security of our operations, maintain our databases, and communicate with you.
Legal Basis: The processing of essential data, such as your name and email address, is based on Contractual Necessity to provide you with our SimplyMeet.me Software Solution. The processing of any optional data you add to your profile, such as a photo or bio, is based on our Legitimate Interest to provide a richer user experience.
Important Note: Please note that we need to keep track of your preferences when selecting specific settings. When you integrate an online calendar to the Account, we do not have access to the personal data included in your calendar events (i.e., names, emails, location) but only check your availability status for scheduling purposes.
2.USER'S CLIENTS DATA: This is the information entered into the system by your clients when they book a meeting with you.
For this data, you are the Data Controller. You are responsible for having a lawful basis to collect and process your clients' personal data. We act as a Data Processor on your behalf and only process this data according to your instructions to provide the SimplyMeet.me service to you.
Source: Your clients, who provide this data when scheduling a meeting with you.
Purposes: To operate the system so your clients can effectively book appointments with you.
Legal Basis: Our legal basis for processing this data as a Data Processor is our Contractual Obligation to you, the User, to provide the booking services as agreed.
3.USAGE DATA: Information related to your interaction with the SimplyMeet.me website and software.
Data collected: IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views, and website navigation paths, as well as information about the timing, frequency, and pattern of your use.
Source: Analytical tracking systems, such as Google Analytics.
Purposes: To understand how our service is used, to improve our website and software, and to offer usage suggestions that might suit your needs.
Legal Basis: We process this data based on our Legitimate Interest to monitor and improve our website, system, and services. You have the right to object to this processing.
4.QUERY DATA: Personal data contained in any inquiry you submit to us via email or live support.
Data collected: Name, contact email address, and any other details you include in the communication.
Source: You are the source of this information.
Purposes: To check and respond to your query and to improve our system and services where required.
Legal Basis: We process this data based on our Legitimate Interest to respond to your queries and ensure the proper operation of our services.
5.FINANCIAL DATA: Information relating to your transactions for your SimplyMeet.me Account.
Data collected: Your name, surname, contact details, and transaction details.
Source: You are the source of this information.
Purposes: To supply our SimplyMeet.me Software Solution efficiently and to keep proper records of transactions.
Legal Basis: Processing is necessary for Compliance with a Legal Obligation, specifically for proper accounting and financial record-keeping.
IV. 儲存您的個人數據:
您將我的個人數據儲存在哪?
Your personal data is stored on Google Cloud servers located in Germany (EU). Check out how we always prioritise the importance of information security, here.
How long do you keep my personal data for?:
We will keep your data as long as necessary to provide you the SimplyMeet.me Software Solution and make sure you can use your SimplyMeet.me Account for the duration that your SimplyMeet.me account is active.
Upon account cancellation, your data will be permanently deleted after a max 90-day backup retention period.
We may retain your personal data where such retention is necessary for compliance with a legal obligation to which we are subject, such as accounting laws.
Personal data processed for transactional purposes will be kept in our records for 7 years for financial reporting and VAT purposes.
V. 我們適當的技術和組織措施:
We rely on the concepts of “privacy by design” and “privacy by default” and follow the data protection principles effectively and safeguard individual rights. Where required, our team will perform a Data Protection Impact Assessment (“DPIA”) for identifying and minimising the data processing risks of a project.
The sharing is limited to the extent required for the specific purposes and for the period required in order to ensure our business operations. Therefore, our services to you will not be jeopardised and your rights are not infringed.
We also perform at least an annual review of all our suppliers with whom we share personal data.
Note that we do not store full credit card information and hence avoid identification of the card owner. We also engage PCI-DSS certified Payment Service Providers or equivalent and to the extent possible.
數據儲存於:德國(歐盟)的 Google Cloud 中。
(b)作為 team.blue 集團的一員共享:
SimplyBook.me is part of team.blue Group and we may share personal data of our users with other entities within the Group, subject to provisions of our internal Global Data Sharing Framework.
We have appointed sub-processors with which we will share your personal data such as:
- 協助我們提供服務的指定服務供應商、業務合作夥伴和第三方供應商
- legal authorities, regulatory bodies, and other third parties when required by law.
All data processing activities with parties located within the EU and EEA are governed by the provisions of the GDPR and respective Data Processing Agreements.
When we transfer your personal data to a country not located in the EU or EEA:
- we will check and ensure that specific legal mechanisms and safeguards are in place: and such us “adequate decision” for that jurisdiction, concluded “Standard Contractual Clauses” (“SCC”) or other;
- we follow the recent developments in the law and do not rely on the Privacy Shield;
- for our business operations which involve the transfer of personal data from the European Union (“EU”) and/or the European Economic Area (“EEA”) to the United Kingdom, we rely on the decision of the European Commission dated on the 28th day of June, 2021 (see more info here).
Find a list of sub-processors as part of our online DPA here. Where there is a change to this list, you will be notified via your SimplyBook.me account and you can submit any objection to the change within 15 days by sending an email to legal@simplybook.me.
VII. 我們的 Cookie 政策:
When you first visit simplymeet.me, you will be asked to provide your consent for the use of non-essential cookies. You can manage your preferences at any time. A link to this policy will be provided in our cookie banner.
General Statements:
(a) 出於安全和檢測欺詐行為的目的,SimplyBook.me Ltd 已實施自動控制系統,利用 cookies 及其他類似的追蹤技術來追蹤和分析用戶在網站上的某些行為,這些行為與其 IP 位置和其他與網站瀏覽相關的個人數據相關。此類處理的結果是,如果訪客試圖在網站上進行欺詐行為,例如試圖多次利用同一促銷活動而無權這樣做,SimplyBook.me Ltd 保留將該人排除在促銷活動之外或採取任何其他適當措施以保護自身的權利。
(b) 使用 cookies 和類似技術來追蹤分析,幫助我們檢查和評估 SimplyBook.me Ltd 線上廣告的效果和質量,從而提升廣告表現和 SimplyBook.me Ltd 提供的服務。
(c) SimplyBook.me Ltd 使用 cookies 以實現功能性和統計目的,檢測欺詐行為,以及衡量廣告活動和服務的效果。
(d) You can always change cookies settings from your browser and delete cookies completely but when you delete/disable cookies, you may find it hard to use our website efficiently and while cookies do not typically contain any information that personally identifies a user, personal information that we store about you may be linked to the information stored in and obtained from cookies.
What types of cookies do we use, for what purposes and which third parties are involved?
(a)Strictly Necessary cookies: PHPSESSID
These cookies are session and essential and are a general purpose identifier used to maintain user session variables and it can be specific to the site, but a good example is maintaining a logged-in status for a user between pages.
(b)Performance: Advertising & Analytics cookies uses as per below:
Cookie
目的
有效期間
夥伴
_pk_id.34.f9d8
It is a pattern type cookie, where the prefix _pk_id is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie.
1 年
Piwik
_pk_ses.34.f9d8
To help website owners track visitor behaviour and measure site performance. It is a pattern type cookie, where the prefix _pk_ses is followed by a short series of numbers and letters, which is believed to be a reference code for the domain setting the cookie.
30 minutes
Piwik
_ga
This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the site's analytics reports.
1 year 1 month
Google Universal Analytics
_gid
The purpose of these cookies is to store and update a unique value for each page visited and is used to count and track pageviews.
1 天
Google Analytics
_gat_UA-70295730-5
This is a pattern type cookie where the pattern element on the name contains the unique identity number of the account or website it relates to. It is a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites.
58 seconds
Google Analytics,
_gcl_au
The purpose is for experimenting with advertisement efficiency across websites using their services
3 個月
Google AdSense
__cflb
To distinguish between human users and automated bots
30 minutes
hcaptcha
By the way, you can check our complete Cookies Policy for our Website here.
VIII. 直接行銷溝通:
We may send you marketing communications under the specific circumstances and legal bases outlined below.
Consent-Based Marketing: Where you have provided your explicit consent, such as by checking a marketing communication box during the sign-up process, we may send you marketing and promotional communications.
This may include contact via email, SMS, or instant messaging.
You have the right to withdraw your consent at any time by clicking the "unsubscribe" link available in every communication.
Marketing to Existing Customers (Legitimate Interest): For our existing customers, we may send marketing communications about our products or services that are similar to those you have previously purchased.
We process your data for this purpose based on our Legitimate Interest, in compliance with the "soft opt-in" exemption. You can object to this and opt-out at any time by clicking the "unsubscribe" link.
Data Usage for Marketing: Your personal data used for marketing purposes is stored in our internal database and will not be shared with third parties for their own marketing purposes.
We may use service providers to assist in our business operations, and any data sharing is safeguarded by data protection and privacy provisions.
We use a self-hosted version of marketing automation tools for user communication related to system usage to avoid external access to your data.
For users that do not fall under GDPR, find more info here.
X. 本政策之變更
We may update this document from time to time. We will notify you of any material changes by sending an email or by posting a prominent notice within your SimplyMeet.me account before the change becomes effective.